Privacy Policy

The Panove online store places great importance on the protection of its users' personal data. Users of the Panove online store can browse the website's pages without disclosing any personal information.However, to provide services related to the purchase of goods presented in our online store, we need your contact information to be able to contact you, confirm the order, and deliver the ordered goods to you. We do not disclose your personal information to third parties and protect its confidentiality.

1. General Provisions

1.1 This privacy policy establishes the procedure for obtaining, storing, processing, using, and disclosing User's personal data. We receive User's personal data when an order is placed through the store's basket. Personal data is provided by the User (when placing an order through the store's basket). Information required to provide the service is marked specially. Other information is provided by the User at their discretion.

1.2 Confidentiality of personal data is a mandatory condition for the store to maintain access to User's personal data, requiring not to allow their distribution without the consent of the User or the presence of another legal basis.

1.3 The use of the Panove website by the User means agreement with this Privacy Policy and the terms of processing the User's personal data.

1.4 In case of disagreement with the terms of the Policy, the User must stop using the Panove website.

1.5 This Policy applies only to the Panove website. The Panove online store does not control and is not responsible for third-party sites to which the User can go through the links available on the Panove website.

1.6 The website administration does not verify the accuracy of personal data provided by the User of the online store.

2. Personal Data

2.1 The Panove online store collects personal data, namely: name, surname, contact phone, email address, delivery address.

2.2 Other information is provided by the User at their discretion.

2.3 The Panove online store does not collect users' IP addresses. 

3. Purposes of Collection and Processing of Users' Personal Data

3.1 The Panove online store collects and stores only those personal data that are necessary for providing services for the sale and delivery of goods ordered by You.

3.2 The Panove online store collects data to communicate with the User, including sending notifications about the provision of the service, informing the User about the availability of goods, order confirmation, delivery of goods ordered by the User, for courier service communication with the User, as well as for processing requests and applications from the User.

3.3 The processing of the User's personal data is carried out without any time limit, by any legal means. 

4. Conditions for Providing Access to the Database

4.1 We do not transfer personal data of the User to third parties except for cases determined by the legislation of Ukraine.

4.2 Disclosure of personal data of the User is carried out when ordering goods in the Panove online store. Specifically, the User agrees that the Panove online store has the right to transfer personal data to courier services, postal communication organizations, telecommunications operators, solely for the purpose of executing the User's order placed on the Panove website, including the delivery of Goods.
4.3 In case of loss or disclosure of personal data, the Panove online store informs the User about the loss or disclosure of personal data.

4.4 The Panove online store takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other illegal actions of third parties.

5. Changes to the Privacy Policy

5.1 We reserve the right to change the terms of the Privacy Policy. In such a case, we will replace the version of the document on the "Privacy Policy" page. Please periodically review these terms to be informed about how the Panove online store protects the personal data of its users.